Dook

Introduction

Dook is a Delivery orders management platform that provides a dedicated system to manage delivery orders, teams, dispatchers, and drivers. Dook also provides analytics about performance regrading different aspects of the delivery process. You can visit Dook Website at https://getdook.com You can control the full delivery process through Dook Dashboard, or you can enable the Auto Assign option and Dook will assign the order automatically to the most suitable driver. Also, Dook provides a Driver app for iOS and Android for easier and faster delivery. You can find Dook User Guide at https://support.getdook.com/

Enabling The Integration

To enable the integration, you will need to get a token from Dook. Once you obtain the token, sign in to your Foodics account at https://dash.foodics.com, then navigate to Settings -> Integrations -> Delivery Management -> Dook. Click on Enable then put the token in the required field and click on Save Settings.

Using The Integration

To use the integration, open the cashier app -> sign in -> navigate to Settings -> Manage Integrations -> enable Dook. To send an order to Dook, from the Register menu -> Options -> Dispatch Order, the order will be sent to Dook and should be visible in Dook Dashboard.

Notes

• Order type must be Delivery

• The order must have customer and delivery address

• The order should be sent to kitchen or received from online (e.g. from call center)